Terms of service

Nabrah.ai

Legal — Last updated: 20-08-2026 — Reading time: ~20 min

On this page

  1. Introduction

  2. Eligibility and Legal Capacity

  3. Description of the Services

  4. Accounts and Security

  5. Plans, Fees, Billing, and Refunds

  6. Voice and Biometric Data

  7. Inputs, Outputs, and License to Nabrah

  8. Privacy and PDPL Compliance

  9. Acceptable Use and Usage Limits

  10. Telephony and Calling Compliance

  11. Third-Party Services

  12. Intellectual Property

  13. Beta Features

  14. Assumption of Risk and Sole Responsibility

  15. Disclaimers

  16. Limitation of Liability

  17. Indemnification

  18. Suspension and Termination

  19. Governing Law and Dispute Resolution

  20. Changes to the Terms

  21. Miscellaneous & Contact


1. Introduction <a id="1-introduction"></a>

Welcome to Nabrah.ai (the 'Website') and the Nabrah AI platform, including Nabrah Agents, Nabrah Studio, our APIs, SDKs, documentation, demos, and any other services we provide (collectively, the 'Services').

The Services are operated by Deep Scan Technologies, a company incorporated under the laws of the Kingdom of Saudi Arabia, with registered address at Al Abbas Ibn Abd Al Mouttaleb, At Taawun, Riyadh 12476 and Commercial Registration No. 1010801178 ('Nabrah', 'we', 'us', or 'our').

These Terms of Service (the 'Terms') govern your access to and use of the Services. By accessing or using the Services, you agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use the Services.

These Terms are complemented by:

  • Our Privacy Policy,

  • Any Acceptable Use Policy / Safety Policy we publish, and

  • Any order form, Data Processing Agreement, or other written agreement we sign with you.

All of these together form the full agreement between you and Nabrah regarding your use of the Services.


You may use the Services only if:

  • You have full legal capacity to contract under the laws of the Kingdom of Saudi Arabia or your country of residence; and

  • You are at least 18 years old, or the age of majority in your jurisdiction, whichever is higher.

If you are using the Services on behalf of a company or other legal entity:

  • 'you' refers to both you and that entity; and

  • You represent and warrant that you are authorized to accept these Terms on the entity's behalf and to bind that entity to them.

You may not use the Services if doing so is prohibited under applicable laws, or if your account has been previously suspended or terminated by Nabrah.


3. Description of the Services <a id="3-description-of-the-services"></a>

Nabrah provides AI-powered speech and communication tools, including without limitation:

  • Text-to-Speech (TTS) for generating synthetic voices.

  • Voice Cloning & Custom Voices, including training and deploying voices based on uploaded recordings.

  • AI Voice Agents for inbound and outbound calls, IVR flows, and integrations with your business systems.

  • Developer APIs & SDKs to integrate our models into your apps, CRMs, contact centers, and workflows.

  • Demos and trials, including interactive web or phone demos.

We may add, modify, or remove features at any time in our sole discretion. Some features may be labeled as Beta, Preview, or Experimental and may change more frequently or be withdrawn without notice.

You understand that our Services are powered by machine learning models, which may sometimes produce unexpected, inaccurate, biased, fabricated, or otherwise inappropriate output. You are solely responsible for reviewing, validating, and controlling how you use any Output from the Services.


4. Accounts and Security <a id="4-accounts-and-security"></a>

4.1 Account Registration

Some parts of the Services require you to create an account ('Account') or sign in via a third-party identity provider (e.g., Google, email magic link, SSO).

You agree to provide accurate and up-to-date information, to maintain and promptly update your information, and to keep your login credentials confidential.

4.2 Account Responsibility

You are responsible for all activity under your Account, whether or not authorized by you, including any use by your employees, contractors, end users, or anyone who obtains access through your credentials, API keys, tokens, or integrations. If you suspect any unauthorized access or security breach, you must notify us immediately at info@nabrah.ai.

We may suspend or terminate your Account if we reasonably believe it has been compromised or used in violation of these Terms or applicable law.


5. Plans, Fees, Billing, and Refunds <a id="5-plans-fees-billing-and-refunds"></a>

5.1 Plans and Pricing

We may offer free tiers or trials, usage-based / pay-as-you-go plans, and subscription plans (e.g., monthly or annual). Prices are typically in Saudi Riyals (SAR) unless otherwise stated and may include or exclude applicable taxes depending on law and your billing location.

We may update pricing or package structure from time to time. Changes will not apply retroactively to concluded billing periods.

5.2 Payment Terms

We use third-party payment processors (for example, Stripe or local KSA gateways) to collect and process payments. By providing your payment details, you authorize Nabrah and its processors to charge your payment method for recurring subscription fees, usage-based fees, and applicable taxes, and to store your payment details in accordance with their policies. You also agree to comply with the payment processor's terms and conditions.

5.3 Automatic Renewal

Unless otherwise stated, subscriptions automatically renew at the end of each billing period at the then-current rates, and your payment method will be charged automatically on each renewal date. You can cancel renewal via your Account settings or by contacting us before the renewal date.

5.4 No Refunds (unless required by law or contract)

Unless otherwise required by applicable law or stated in a written agreement, all fees are non-refundable and non-creditable, including for partial periods, downgrades, suspended Accounts, or unused Services. Where consumer protection rules in KSA apply (for example in pure B2C scenarios), we will comply with any mandatory refund or withdrawal rights defined by law.

5.5 Trials and Promotional Credits

We may offer free trials, coupons, or promotional credits, each subject to specific terms. If a trial converts to a paid subscription and we have notified you of this, you authorize us to charge your payment method at the end of the trial unless you cancel in advance.


6.1 Voice Data and Biometric Nature

Many jurisdictions treat voice characteristics used for identification as biometric data, a special category of personal data that often requires explicit consent and special safeguards.

By using our voice-related Services (TTS, voice cloning, custom voices, voice agents), you acknowledge and agree that the voices and recordings you upload may constitute biometric data under Saudi PDPL or other laws, and that you are solely responsible for ensuring you have all required consents and legal bases.

6.2 Custom Voices and Voice Cloning

If you upload audio to create a custom voice or to clone a voice, you represent and warrant that you have obtained explicit, informed, and revocable consent from the person whose voice is used (if not yourself), including consent to record their voice, upload it to Nabrah, use it for speech synthesis / voice cloning, and use the resulting synthetic voice for your chosen purposes.

You have informed that person, in a clear and understandable way, about your identity and purpose, the nature of voice cloning and synthetic voice, where and how their voice (or cloned voice) may be used, and their rights under applicable laws (including the right to withdraw consent where required). You will stop using their custom voice and request deletion if they withdraw consent, where required by law.

6.3 Ownership of Recordings and Voices

You retain the rights you have in the original recordings you upload, subject to these Terms. As between you and Nabrah, you own the specific synthetic outputs generated from your Inputs (subject to any third-party rights you must respect). We own the underlying models, algorithms, and platform. We do not take ownership of your voice or your identity. We may, however, use your recordings and generated voices to provide and improve our Services as described in Section 7 and our Privacy Policy (unless a specific plan or contract provides stricter limits or an opt-out).

6.4 Sensitive and High-Risk Uses

You must not use our Services to create deceptive deepfakes or impersonations intended to mislead or harm individuals or the public; impersonate public figures, scholars, government officials, celebrities, or political candidates in a misleading way; conduct voter suppression, political manipulation, or targeted political persuasion; generate voices that could reasonably be understood as genuine in contexts requiring high trust (e.g., emergency services, banking, medical diagnosis, law enforcement) without clear disclosure that the voice is synthetic; or harass, threaten, defame, or exploit others, including through synthetic speech.

You are responsible for adding disclosures where necessary (for example: 'This is an AI-generated voice') in call flows or content where confusion could create harm or legal risk.


7. Inputs, Outputs, and License to Nabrah <a id="7-inputs-outputs-and-license-to-nabrah"></a>

7.1 Definitions

'Input' means any content you submit to the Services, including text, audio, configurations, or metadata. 'Output' means content generated by the Services based on your Input. 'Your Content' means Input and Output together, to the extent legally allowed.

7.2 Your Responsibility for Content

You are solely responsible for Your Content and its legality, for ensuring you have all necessary rights, licenses, and consents, and for how you or your users use, distribute, or rely on the Output.

7.3 Ownership and Rights

Subject to this Section and our Privacy Policy: you retain your rights in your Input, and as between you and Nabrah, we assign to you any intellectual property rights we may have in the specific Output generated for you, except for the underlying models, code, and technology.

7.4 License to Nabrah

You grant Nabrah a worldwide, non-exclusive, royalty-free, sublicensable license to use, reproduce, process, store, transmit, perform, and display Your Content as reasonably necessary to provide, operate, maintain, and secure the Services; to comply with legal obligations; and to improve our models, systems, safety, and quality (e.g., training and evaluation), unless your plan or contract explicitly allows opting out of training.

We handle personal data in line with PDPL and any other applicable data protection laws, as described in our Privacy Policy.

7.5 Data Retention and Deletion

We may retain Your Content for as long as necessary for the purposes above or as required by law. We may anonymize or aggregate data for analytics and improvement. You can request deletion of certain data, and we will comply where required by law and technically feasible.


8. Privacy and PDPL Compliance <a id="8-privacy-and-pdpl-compliance"></a>

Your use of the Services is also governed by our Privacy Policy. Among other things, it explains what personal data we collect and why, how we process and store it (including voice data), who we share it with, and your rights under Saudi PDPL and, where relevant, other data protection regimes.

You are responsible for your own compliance as a data controller, including providing clear and transparent privacy notices to your users, obtaining necessary consents (especially for voice/biometric processing), and honoring data subject rights (access, correction, deletion, etc.).

Where we act as your data processor, additional terms may apply via a Data Processing Agreement (DPA), which may be referenced in your contract or made available upon request.


9. Acceptable Use and Usage Limits <a id="9-acceptable-use-and-usage-limits"></a>

9.1 Prohibited Uses

You must comply with all applicable laws and refrain from using the Services to violate any law, regulation, or court order; infringe intellectual property rights or other rights; generate, upload, or distribute content that is illegal, defamatory, hateful, harassing, discriminatory, sexually explicit or exploitative, or that promotes terrorism, violence, self-harm, or crime; conduct fraud, phishing, or other cybercrime; attempt to reverse engineer, decompile, or extract our models or source code; circumvent technical protections, rate limits, or metering; or build competing models using our Outputs in a way that violates these Terms.

9.2 Usage Limits and Fair Use

All of the Services — including every API, SDK, endpoint, model, and integration we make available — are subject to usage limits and to any usage limit or fair use policy we publish or apply from time to time. These limits may include rate limits (requests per second, minute, or day), concurrency limits, character, minute, token, or call-volume quotas, storage and retention limits, the number of custom voices or voice agents, and any other limit tied to your plan, trial, or written agreement.

We may set, change, lower, or enforce these limits at any time and in our sole discretion, including to protect the stability, security, and availability of the Services for all customers. Where a limit is exceeded, we may throttle, queue, degrade, reject, or suspend requests, and we may charge for overage in accordance with your plan.

You must not circumvent, disable, or attempt to work around any usage limit, quota, or metering mechanism, including by creating multiple Accounts or workspaces, sharing or rotating API keys, or routing traffic through third parties in order to obtain capacity beyond your entitlement.

9.3 Monitoring, Suspicious Activity, and Enforcement

We may monitor usage (manually or via automated systems) to detect abuse, fraud, security threats, and breaches of these Terms, and may suspend or terminate access where a violation is suspected, in our sole discretion.

In particular, we may suspend, restrict, rate-limit, or terminate any Account, workspace, API key, or individual feature, in whole or in part, where we detect or reasonably suspect unusual, suspicious, fraudulent, or abusive activity, or any use that breaches these Terms or the applicable usage limits. This includes sudden or unexplained spikes in usage, automated or bulk traffic patterns, credential or API key sharing, attempts to bypass usage limits or safety controls, and any activity that threatens the security or integrity of the Services or of our other customers.

Where the risk is serious or immediate, we may act without prior notice; otherwise we will provide notice where reasonably possible. We will restore access once the issue is resolved to our reasonable satisfaction. We are not liable for any loss arising from a suspension or restriction applied under this Section, and fees already paid remain non-refundable in accordance with Section 5.


10. Telephony, Calling Laws, and Voice Agent Compliance <a id="10-telephony-and-calling-compliance"></a>

10.1 Compliance With Calling, Recording, and Telemarketing Laws

If you use Nabrah Agents, Nabrah's voice/telephony features, or any other capability that places, receives, transcribes, or records phone calls or voice messages, you are solely responsible for ensuring that every such call, message, and recording fully complies with all applicable laws and regulations, including without limitation:

  • Saudi telecommunications, anti-fraud, and consumer protection laws, and CITC regulations;

  • Anti-spam and unsolicited communications rules;

  • Recording-consent requirements (one-party or two-party consent, depending on jurisdiction);

  • Do-not-call / opt-out / suppression list requirements;

  • Time-of-day calling restrictions, calling frequency limits, and caller-ID / Caller Name requirements;

  • Foreign laws that may apply where your call originates, terminates, or is recorded, including (where relevant) the US Telephone Consumer Protection Act (TCPA) and TSR, EU/UK GDPR and PECR, Canadian CASL, and similar laws.

10.2 Required Disclosures

Where required by law, by industry guidance, or by reasonable user expectation, you must clearly disclose to the other party (i) that they are interacting with an AI / synthetic voice, (ii) that the call may be recorded or transcribed, and (iii) the identity of the calling party and the purpose of the call.

10.3 No Carrier or Telco Liability

Nabrah is not a telecommunications carrier and does not control the public telephone network. You acknowledge that calls placed via the Services depend on third-party carriers and networks, may fail, be delayed, dropped, misrouted, or be of variable quality, and that Nabrah is not liable for any consequence of any such telephony issue, including lost business, missed customers, or regulatory consequences.

10.4 No Emergency or Safety-Critical Calls

The Services must not be used to place or receive emergency calls (including 911, 999, 998, 997 or any equivalent), or for any life-safety, medical-emergency, or other safety-critical communication. You are solely responsible for ensuring that any individual interacting with your voice agents has alternative means to reach emergency services.


11. Third-Party Services and Integrations <a id="11-third-party-services"></a>

11.1 Third-Party Providers

The Services may rely on, integrate with, or be used alongside third-party services, including AI / model providers, telephony and SMS providers, payment processors (e.g., Stripe), identity providers, hosting and cloud providers, analytics, observability tools, and other vendors ('Third-Party Services'). Third-Party Services are governed by their own terms and privacy policies, and we do not control them.

11.2 No Liability for Third-Party Services

We do not endorse and are not responsible for any Third-Party Service, including its availability, content, performance, security, accuracy, billing, or any act or omission of any third-party provider. Your dealings with any Third-Party Service are solely between you and that provider, and Nabrah has no liability arising out of or in connection with any Third-Party Service.

11.3 Your Integrations

You are solely responsible for any integration, plugin, application, prompt, agent, automation, or system you build on top of, or connect to, the Services, including its security, access control, data handling, and legal/regulatory compliance.


12. Intellectual Property <a id="12-intellectual-property"></a>

12.1 Nabrah's IP

All rights, title, and interest in and to the Services (excluding Your Content) are owned by Nabrah or its licensors and are protected by applicable intellectual property laws. You may not use our trademarks, logos, or brand elements without our prior written permission.

12.2 Feedback

If you provide feedback or suggestions about the Services ('Feedback'), we may use it for any purpose without restriction and without any obligation to compensate you.


13. Beta Features <a id="13-beta-features"></a>

Any feature labeled or communicated as 'Beta', 'Preview', 'Early Access', or similar is experimental and may contain bugs, change at any time, or be withdrawn. You use Beta features entirely at your own risk, and we provide them 'as is' and 'as available' without warranties of any kind. Service levels, support commitments, and refund rights do not apply to Beta features unless we explicitly state otherwise in writing.


14. Assumption of Risk and Sole Responsibility <a id="14-assumption-of-risk-and-sole-responsibility"></a>

14.1 You Use the Services Entirely at Your Own Risk

To the maximum extent permitted by applicable law, you acknowledge and agree that you, and only you, bear all risk arising from your access to or use of the Services, including any commercial, operational, legal, reputational, regulatory, financial, ethical, or personal consequences.

14.2 Sole Responsibility for Inputs, Outputs, Calls, and Deployments

You are solely and exclusively responsible for:

  • Every Input you submit and every Output the Services produce for you;

  • Every call, message, recording, transcript, or interaction that your voice agents, integrations, or applications initiate, receive, store, or process;

  • Every disclosure (e.g., 'This is an AI-generated voice'), consent, opt-in, opt-out, and notice required by law in connection with your use of the Services;

  • Your compliance, and the compliance of your users, customers, employees, contractors, and downstream recipients, with all applicable laws (including PDPL, consumer protection, telecommunications, telemarketing, recording, anti-spam, accessibility, intellectual property, advertising, and financial laws);

  • The accuracy, suitability, fitness for purpose, and lawfulness of any Output you publish, deploy, transmit, or rely on, including in any business, medical, legal, financial, religious, governmental, or safety-critical context;

  • Backups of Your Content and the resilience, security, and continuity of any systems you build on top of the Services.

14.3 AI Output Is Probabilistic and Must Be Independently Verified

You understand and agree that the Services use probabilistic machine learning models and may produce inaccurate, outdated, biased, fabricated ('hallucinated'), offensive, or otherwise unsuitable outputs. You must independently verify any Output before using it, and you must not rely on the Services as the sole basis for any decision, communication, transaction, or representation where errors could cause harm.

14.4 No Professional Advice

The Services do not provide and are not a substitute for professional advice of any kind, including medical, legal, financial, accounting, tax, religious, psychological, engineering, or safety advice. Any Output produced by the Services is for informational purposes only, and reliance on it is at your own risk.


15. Disclaimers <a id="15-disclaimers"></a>

To the maximum extent permitted by applicable law, the Services and all Outputs are provided on an 'AS IS' and 'AS AVAILABLE' basis, with all faults, and without any warranties, representations, or conditions of any kind, whether express, implied, statutory, or otherwise, including any implied warranties of merchantability, fitness for a particular purpose, satisfactory quality, accuracy, title, or non-infringement.

Without limiting the foregoing, Nabrah does not warrant that the Services or any Outputs will be uninterrupted, timely, error-free, secure, complete, accurate, current, free of viruses or other harmful components, free of bias or hallucination, suitable for any particular purpose, compliant with any specific law or regulation as applied to your use case, or that they will meet your expectations or business requirements.

You are solely responsible for reviewing and verifying any Output before using it in production, publishing it, transmitting it, or relying on it for business, medical, legal, financial, governmental, religious, or safety-critical purposes.

Some jurisdictions do not allow the exclusion of certain warranties; in those jurisdictions, the above exclusions apply to the maximum extent permitted by law.


16. Limitation of Liability <a id="16-limitation-of-liability"></a>

16.1 No Liability for Use of the Services

You acknowledge and agree that you use the Services entirely at your own risk. To the maximum extent permitted by applicable law, Nabrah, its affiliates, owners, shareholders, officers, directors, employees, agents, contractors, suppliers, and licensors (collectively, the 'Nabrah Parties') shall have no liability whatsoever to you or to any third party for any claim, loss, damage, cost, expense, fine, penalty, or liability of any kind arising out of or related to:

  • Any access to, use of, misuse of, or inability to access or use the Services (including the Website, APIs, SDKs, voice agents, TTS, voice cloning, and any Output);

  • Any decision made, action taken, action not taken, communication sent, or transaction completed by you, your users, your customers, or any third party in reliance on the Services or any Output;

  • Any content, voice, recording, call, transcript, message, or communication generated, transmitted, received, blocked, lost, or stored by or through the Services;

  • Any synthetic voice, deepfake, impersonation, hallucination, inaccuracy, bias, omission, or unexpected output produced by the Services;

  • Any claim by any person whose voice, image, name, likeness, or personal data is processed by or through the Services as a result of your use;

  • Any violation by you, your users, your customers, or anyone using your Account of any law, regulation, license, or third-party right (including telemarketing, calling, recording, privacy, biometric, intellectual property, consumer protection, and advertising laws);

  • Any unauthorized access to, alteration, loss, or disclosure of Your Content, including as a result of compromise of your credentials, API keys, or systems;

  • Any Third-Party Service, network, telecommunications provider, model provider, payment processor, identity provider, or hosting provider;

  • Any event of force majeure, system downtime, data loss, network failure, security incident, or service interruption;

  • Any business loss, lost profits, lost revenue, lost savings, lost data, lost goodwill, reputational harm, regulatory penalties, or any indirect, incidental, special, consequential, punitive, or exemplary damages, whether or not foreseeable and whether based on contract, tort, statute, or any other legal theory.

16.2 Aggregate Cap

Notwithstanding anything to the contrary, and only where applicable law does not permit a complete exclusion of liability, the total aggregate liability of the Nabrah Parties, taken together, for all claims arising out of or related to the Services or these Terms shall not exceed the amount actually paid by you to Nabrah for the Services in the three (3) months immediately preceding the first event giving rise to the claim. This cap applies in aggregate, not per claim or per claimant.

16.3 Mandatory Carve-Outs

Nothing in these Terms excludes or limits any liability that cannot lawfully be excluded or limited under applicable law (for example, mandatory liability under KSA law for fraud, willful misconduct, or gross negligence, or for death or personal injury caused by negligence). Where any provision of this Section is held unenforceable in a particular case, it shall be reduced to the maximum extent permitted by law and the remainder shall continue in full effect.

16.4 Basis of the Bargain

You agree that the disclaimers, exclusions, and limitations of liability in these Terms are an essential and fundamental basis of the agreement between you and Nabrah, that the pricing of the Services (including free, trial, and discounted access) reflects these allocations of risk, and that without them Nabrah would not be able to offer the Services to you on the current terms.


17. Indemnification <a id="17-indemnification"></a>

You agree to indemnify, defend, and hold harmless the Nabrah Parties from and against any and all claims, demands, investigations, proceedings, liabilities, damages, losses, fines, penalties, costs, and expenses (including reasonable legal fees) arising out of or related to:

  • Your access to or use of the Services or Your Content;

  • Your violation of these Terms, any applicable law, or any rights of a third party (including privacy, biometric/voice, data protection, IP, consumer protection, and telecommunications/telemarketing laws);

  • Any call, message, recording, transcript, or interaction initiated, received, or stored by your voice agents, integrations, or applications, including any claim of unlawful contact, lack of consent, lack of disclosure, or impersonation;

  • Any Output you publish, deploy, transmit, or rely on, including any claim that the Output is inaccurate, infringing, misleading, defamatory, or harmful;

  • Any dispute between you and any of your users, customers, employees, contractors, or any other third party arising from your use of the Services;

  • Any compromise, misuse, or unauthorized use of your Account, credentials, API keys, or systems.

Nabrah may, at its option, assume the exclusive defense and control of any matter subject to indemnification by you, in which case you will cooperate with Nabrah's defense of that matter. You shall not settle any matter for which Nabrah is entitled to indemnification without Nabrah's prior written consent.


18. Suspension and Termination <a id="18-suspension-and-termination"></a>

We may suspend or terminate your access to the Services and/or your Account or workspace, in whole or in part, at any time and in our sole discretion if: you breach these Terms or applicable law; we reasonably suspect fraudulent, abusive, or harmful activity; we detect or reasonably suspect unusual or suspicious activity on your Account or workspace, or use that exceeds, circumvents, or abuses the applicable usage limits (see Section 9); we are required to do so by law or by a competent authority; or we discontinue the Services (in which case we will provide notice where reasonably possible).

A suspension may be applied at the level of an individual API key, a single workspace, or the entire Account, and may take effect immediately and without prior notice where we consider this necessary to protect the Services, our other customers, or any affected third party.

You may stop using the Services and request Account deletion at any time, subject to any obligations that have already accrued (including outstanding fees).

Provisions that by their nature should survive termination (including ownership, license grants to Nabrah, disclaimers, limitations of liability, indemnification, governing law, and any accrued payment obligations) will continue in effect after termination.


19. Governing Law and Dispute Resolution <a id="19-governing-law-and-dispute-resolution"></a>

These Terms and any dispute, claim, or controversy arising out of or relating to them or to the Services (including non-contractual disputes or claims) shall be governed by the laws of the Kingdom of Saudi Arabia, without regard to its conflict of laws principles.

Any dispute that cannot be resolved amicably shall be subject to the exclusive jurisdiction of the competent courts in Riyadh, Saudi Arabia, unless the parties agree in writing to an alternative dispute resolution mechanism (such as arbitration before the Saudi Center for Commercial Arbitration). To the extent permitted by applicable law, you waive any right to participate in class actions, collective actions, or representative proceedings against Nabrah.


20. Changes to the Terms <a id="20-changes-to-the-terms"></a>

We may modify these Terms from time to time. When we do, we will update the 'Last updated' date and may provide notice via email, in-product notification, or on the Services.

Your continued use of the Services after changes take effect constitutes your acceptance of the new Terms. If you do not agree with the changes, you must stop using the Services.


21. Miscellaneous <a id="21-miscellaneous-contact"></a>

21.1 Force Majeure

Nabrah shall not be liable for any failure or delay in performance under these Terms caused by circumstances beyond its reasonable control, including natural disasters, fire, flood, pandemic or epidemic, war, terrorism, civil unrest, government action, sanctions, strikes, telecommunications or internet failures, denial-of-service or other cyberattacks, power outages, or failures of upstream providers or models.

21.2 Export Control and Sanctions

You represent and warrant that you are not located in, organized under the laws of, or ordinarily resident in any country or region subject to comprehensive sanctions, and that you are not listed on any government list of restricted parties. You agree to comply with all applicable export control, sanctions, and anti-money-laundering laws in connection with your use of the Services.

21.3 Notices

We may provide notices to you via email to the address associated with your Account, via the Services, or by posting on the Website. You agree that such notices are effective when sent or posted. Legal notices to Nabrah must be sent to info@nabrah.ai and, where required, also by registered mail to our registered address in Riyadh.

21.4 Language and Controlling Version

These Terms may be made available in Arabic and English for your convenience. In the event of any inconsistency or conflict between versions, the Arabic version shall prevail to the extent required by the laws of the Kingdom of Saudi Arabia; otherwise the version applicable to your jurisdiction shall control.

21.5 General

If any provision of these Terms is held invalid or unenforceable, the remaining provisions will remain in full force and effect, and the invalid provision will be modified to the minimum extent necessary to make it enforceable. Failure to enforce any provision is not a waiver of that provision. You may not assign or transfer these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, reorganization, or sale of assets. Headings are for convenience only. These Terms, together with the Privacy Policy and any applicable agreements, constitute the entire agreement between you and Nabrah about the Services and supersede any prior agreements on the same subject matter.

For questions, contact us at:

Email: info@nabrah.ai

Postal Mail: Riyadh, Kingdom of Saudi Arabia