1. Introduction
Welcome to Nabrah Notetaker (the 'Notetaker'), the AI meeting assistant provided by Nabrah, together with its website, dashboard, meeting bots, APIs, SDKs, documentation, and demos (collectively, the 'Services').
The Services are operated by Deep Scan Technologies, a company incorporated under the laws of the Kingdom of Saudi Arabia, with registered address at Al Abbas Ibn Abd Al Mouttaleb, At Taawun, Riyadh 12476 and Commercial Registration No. 1010801178 ('Nabrah', 'we', 'us', or 'our').
These Terms of Service (the 'Terms') govern your access to and use of the Services. By accessing or using the Services, you agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use the Services.
These Terms are complemented by:
Our Privacy Policy for the Notetaker,
Any Acceptable Use Policy / Safety Policy we publish, and
Any order form, Data Processing Agreement, or other written agreement we sign with you.
All of these together form the full agreement between you and Nabrah regarding your use of the Services.
1.1 Relationship to the Nabrah platform terms
The Notetaker is one product within the wider Nabrah.ai platform. These Terms describe the Notetaker specifically; they sit alongside, and do not replace, the master documents published at nabrah.ai:
Those documents apply to you in full whenever you use the Notetaker. Where a provision here addresses something specific to the Notetaker — joining a meeting, recording it, transcribing it, or generating notes from it — and cannot be read consistently with the master documents, this document governs for the Notetaker only. On every other matter the master documents govern.
2. Eligibility and Legal Capacity
You may use the Services only if:
You have full legal capacity to contract under the laws of the Kingdom of Saudi Arabia or your country of residence; and
You are at least 18 years old, or the age of majority in your jurisdiction, whichever is higher.
If you are using the Services on behalf of a company or other legal entity:
'you' refers to both you and that entity; and
You represent and warrant that you are authorized to accept these Terms on the entity's behalf and to bind that entity to them.
You may not use the Services if doing so is prohibited under applicable laws, or if your account has been previously suspended or terminated by Nabrah.
3. Description of the Services
The Notetaker is an AI meeting assistant. It provides, without limitation:
A meeting bot that joins meetings on supported platforms — including Google Meet, Microsoft Teams, Zoom, and Webex — and records their audio.
Calendar integration, which reads your connected calendar to decide which meetings to join, according to the rules you configure.
Transcription of recorded meetings into text, including attribution of speech to speakers where the platform makes that possible. Meetings recorded for less than three minutes are not transcribed (see Section 10.5).
AI-generated notes derived from the transcript, including summaries, topics, and action items.
Direct upload of audio you already hold, transcribed and analysed without a meeting bot.
Developer APIs, webhooks, and SDKs for retrieving meetings, recordings, transcripts, notes, and action items.
We may add, modify, or remove features at any time in our sole discretion. Some features may be labeled as Beta, Preview, or Experimental and may change more frequently or be withdrawn without notice.
You understand that our Services are powered by machine learning models, which may sometimes produce unexpected, inaccurate, biased, fabricated, or otherwise inappropriate output. Transcripts and notes are generated automatically: they may mishear or misattribute speech, omit material that was said, or state things that were not. You are solely responsible for reviewing, validating, and controlling how you use any Output, and you must not treat a transcript or a set of notes as a verbatim or legally authoritative record of a meeting.
4. Accounts and Security
4.1 Account Registration
Some parts of the Services require you to create an account ('Account') or sign in via a third-party identity provider (e.g., Google, email magic link, SSO).
You agree to provide accurate and up-to-date information, to maintain and promptly update your information, and to keep your login credentials confidential.
4.2 Account Responsibility
You are responsible for all activity under your Account, whether or not authorized by you, including any use by your employees, contractors, end users, or anyone who obtains access through your credentials, API keys, tokens, or integrations. If you suspect any unauthorized access or security breach, you must notify us immediately at support@nabrah.ai.
We may suspend or terminate your Account if we reasonably believe it has been compromised or used in violation of these Terms or applicable law.
5. Plans, Fees, Billing, and Refunds
5.1 Plans and Pricing
We may offer free tiers or trials, usage-based / pay-as-you-go plans, and subscription plans (e.g., monthly or annual). Prices are typically in Saudi Riyals (SAR) unless otherwise stated and may include or exclude applicable taxes depending on law and your billing location.
We may update pricing or package structure from time to time. Changes will not apply retroactively to concluded billing periods.
Plans also differ in whether meeting data may be used to train our models. Section 7.6 sets that out.
5.2 Payment Terms
We use third-party payment processors to collect and process payments. By providing your payment details, you authorize Nabrah and its processors to charge your payment method for recurring subscription fees, usage-based fees, and applicable taxes, and to store your payment details in accordance with their policies. You also agree to comply with the payment processor's terms and conditions.
5.3 Automatic Renewal
Unless otherwise stated, subscriptions automatically renew at the end of each billing period at the then-current rates, and your payment method will be charged automatically on each renewal date. You can cancel renewal via your Account settings or by contacting us before the renewal date.
5.4 No Refunds (unless required by law or contract)
Unless otherwise required by applicable law or stated in a written agreement, all fees are non-refundable and non-creditable, including for partial periods, downgrades, suspended Accounts, or unused Services. Where consumer protection rules in KSA apply (for example in pure B2C scenarios), we will comply with any mandatory refund or withdrawal rights defined by law.
5.5 Trials and Promotional Credits
We may offer free trials, coupons, or promotional credits, each subject to specific terms. If a trial converts to a paid subscription and we have notified you of this, you authorize us to charge your payment method at the end of the trial unless you cancel in advance.
6. Meeting Recordings, Consent, and Ownership
6.1 You are the one who must have consent
The Notetaker records meetings. Everyone audible in a meeting you record has their voice, and often their name and their words, captured and processed — including people who have no account with us, have never agreed to these Terms, and may not know the recording is happening.
Obtaining consent from those people is your responsibility, not ours. By sending a bot into a meeting, uploading a recording, or enabling automatic joining, you represent and warrant that you have the legal right to record that meeting and to have it transcribed and analysed by us, and that you have given every participant whatever notice their law requires.
6.2 Recording and consent laws
Recording law differs by jurisdiction and by the location of each participant, not only your own. Some jurisdictions require only one party to consent; others require every party to consent before a recording begins. You are solely responsible for determining which rules apply to each meeting and for complying with them, including:
Saudi telecommunications, privacy, and consumer protection law, and CITC regulations;
The Saudi Personal Data Protection Law (PDPL) and its implementing regulations;
Any all-party ('two-party') consent requirement in the jurisdiction of any participant;
Workplace, works-council, and employee-monitoring rules where you record colleagues;
Foreign laws that may apply where a participant is located, including EU/UK GDPR and equivalents.
Meetings covered by legal privilege, medical confidentiality, or similar duties may not be lawful to record at all. Deciding that is yours, and we do not advise on it.
6.3 Notice to participants
Our bot joins a meeting under a visible name that identifies it as a notetaker, and it appears in the participant list. That is a courtesy, not a legal notice, and it is not a substitute for the disclosure your law requires.
Where notice or consent is required, you must give it — before the recording begins, in terms the participants can understand, covering the fact that the meeting is being recorded and transcribed, who is doing so, and for what purpose. You must stop recording a participant, and delete what has been captured of them, where they withdraw consent and the law requires it.
6.4 Voice data may be biometric data
Many jurisdictions treat voice characteristics used to identify a person as biometric data — a special category of personal data that often requires explicit consent and additional safeguards.
Meeting audio, and any speaker attribution derived from it, may constitute biometric data under the PDPL or other laws. You acknowledge this and remain solely responsible for the consents and legal bases required to record and process it.
6.5 Ownership
You retain the rights you hold in the meetings you record and the audio you upload, subject to these Terms. As between you and Nabrah, you own the transcripts, notes, and action items generated from your meetings, subject to any third-party rights you must respect. We own the underlying models, algorithms, and platform. We claim no ownership of your voice, your identity, or the content of your meetings. We may use your recordings and the material derived from them to provide and improve the Services as described in Section 7 and our Privacy Policy, unless your plan or contract provides stricter limits or an opt-out.
6.6 Prohibited uses of recordings
You must not use the Services to record people covertly where the law requires their knowledge; to conduct surveillance of employees, contractors, or any individual beyond what your law permits; to capture meetings you have no right to attend or record; or to harass, intimidate, defame, blackmail, or discriminate against anyone using a recording, transcript, or set of notes produced by the Services.
7. Inputs, Outputs, and License to Nabrah
7.1 Definitions
'Input' means any content you submit to or capture through the Services, including meeting audio, uploaded recordings, calendar data, text, configurations, or metadata. 'Output' means content generated by the Services based on your Input. 'Your Content' means Input and Output together, to the extent legally allowed.
7.2 Your Responsibility for Content
You are solely responsible for Your Content and its legality, for ensuring you have all necessary rights, licenses, and consents, and for how you or your users use, distribute, or rely on the Output.
7.3 Ownership and Rights
Subject to this Section and our Privacy Policy: you retain your rights in your Input, and as between you and Nabrah, we assign to you any intellectual property rights we may have in the specific Output generated for you, except for the underlying models, code, and technology.
7.4 License to Nabrah
You grant Nabrah a worldwide, non-exclusive, royalty-free, sublicensable license to use, reproduce, process, store, transmit, perform, and display Your Content as reasonably necessary to provide, operate, maintain, and secure the Services; to comply with legal obligations; and, to the extent Section 7.6 permits for your plan, to improve our models, systems, safety, and quality (for example, training and evaluation).
We handle personal data in line with PDPL and any other applicable data protection laws, as described in our Privacy Policy.
7.5 Data Retention and Deletion
We may retain Your Content for as long as necessary for the purposes above or as required by law. We may anonymize or aggregate data for analytics and improvement. You can request deletion of certain data, and we will comply where required by law and technically feasible.
7.6 Model Training by Plan
Basic and Pro. Some meeting recordings, transcripts, and notes created on the Basic and Pro plans may be used to train, evaluate, and improve Nabrah's models. Before that happens we apply the safeguards set out in our Privacy Policy, including removing or obscuring direct identifiers. You can opt out at any time by writing to us at support@nabrah.ai, or through your contract. An opt-out applies to future training only: a model that has already been trained holds no copy of your meeting and cannot be made to un-learn what it was trained on.
Enterprise. Enterprise data is isolated. It is never used to train, evaluate, or improve any model, ours or a third party's, under any circumstance, whatever any setting says, and no opt-in is available to change that. It is processed solely to deliver the Services to that Customer.
Neither Section 7.4 nor Section 7.5 permits training that this Section does not, and where they read differently this Section governs.
8. Privacy and PDPL Compliance
Your use of the Services is also governed by our Privacy Policy. Among other things, it explains what personal data we collect and why, how we process and store it (including voice data), who we share it with, and your rights under Saudi PDPL and, where relevant, other data protection regimes.
You are responsible for your own compliance as a data controller, including providing clear and transparent privacy notices to your users, obtaining necessary consents (especially for voice/biometric processing), and honoring data subject rights (access, correction, deletion, etc.).
Where we act as your data processor, additional terms may apply via a Data Processing Agreement (DPA), which may be referenced in your contract or made available upon request.
9. Acceptable Use and Usage Limits
9.1 Prohibited Uses
You must comply with all applicable laws and refrain from using the Services to violate any law, regulation, or court order; infringe intellectual property rights or other rights; generate, upload, or distribute content that is illegal, defamatory, hateful, harassing, discriminatory, sexually explicit or exploitative, or that promotes terrorism, violence, self-harm, or crime; conduct fraud, phishing, or other cybercrime; attempt to reverse engineer, decompile, or extract our models or source code; circumvent technical protections, rate limits, or metering; or build competing models using our Outputs in a way that violates these Terms.
9.2 Usage Limits and Fair Use
All of the Services — including every API, SDK, endpoint, model, and integration we make available — are subject to usage limits and to any usage limit or fair use policy we publish or apply from time to time. These limits may include rate limits (requests per second, minute, or day), concurrency limits, minute, token, or meeting-volume quotas, storage and retention limits, the number of meetings recorded, the number of concurrent bots, and any other limit tied to your plan, trial, or written agreement.
We may set, change, lower, or enforce these limits at any time and in our sole discretion, including to protect the stability, security, and availability of the Services for all customers. Where a limit is exceeded, we may throttle, queue, degrade, reject, or suspend requests, and we may charge for overage in accordance with your plan.
You must not circumvent, disable, or attempt to work around any usage limit, quota, or metering mechanism, including by creating multiple Accounts or workspaces, sharing or rotating API keys, or routing traffic through third parties in order to obtain capacity beyond your entitlement.
9.3 Monitoring, Suspicious Activity, and Enforcement
We may monitor usage (manually or via automated systems) to detect abuse, fraud, security threats, and breaches of these Terms, and may suspend or terminate access where a violation is suspected, in our sole discretion.
In particular, we may suspend, restrict, rate-limit, or terminate any Account, workspace, API key, or individual feature, in whole or in part, where we detect or reasonably suspect unusual, suspicious, fraudulent, or abusive activity, or any use that breaches these Terms or the applicable usage limits. This includes sudden or unexplained spikes in usage, automated or bulk traffic patterns, credential or API key sharing, attempts to bypass usage limits or safety controls, and any activity that threatens the security or integrity of the Services or of our other customers.
Where the risk is serious or immediate, we may act without prior notice; otherwise we will provide notice where reasonably possible. We will restore access once the issue is resolved to our reasonable satisfaction. We are not liable for any loss arising from a suspension or restriction applied under this Section, and fees already paid remain non-refundable in accordance with Section 5.
10. Meeting Platforms and Bot Conduct
10.1 You must be entitled to bring the bot in
You may only send the Notetaker into a meeting you are entitled to attend and entitled to record. You must comply with the terms of the meeting platform itself — Google Meet, Microsoft Teams, Zoom, Webex, or any other — including any rule that platform sets about bots, recording, or automated participants, and with your own organisation's policies.
Where a host, an administrator, or the platform refuses, removes, or blocks the bot, you must not attempt to circumvent that refusal.
10.2 We do not control the meeting platforms
The Notetaker joins meetings as an ordinary participant on platforms we do not own or control. Those platforms may change their interfaces, admission rules, or bot policies at any time and without notice to us.
You acknowledge that a bot may therefore fail to join, be held in a lobby and never admitted, be removed mid-meeting, capture only part of a meeting, or capture nothing at all; that audio quality depends on the platform and on each participant's connection; and that a meeting may be missed entirely. Nabrah is not liable for any consequence of any such failure, including a meeting that goes unrecorded, a recording that is incomplete, or a decision taken in reliance on notes that were never produced.
10.3 No guarantee of capture or accuracy
We do not warrant that any particular meeting will be recorded, that a recording will be complete, or that a transcript or set of notes will be accurate. Nothing produced by the Services is a certified, verbatim, or evidential record.
10.4 Not for safety-critical or evidential use
The Services must not be relied upon for any life-safety, medical-emergency, or other safety-critical communication, nor as the sole record of anything on which a legal right depends. Where a meeting matters enough that losing it would harm you, you are responsible for making your own independent record of it.
10.5 Minimum recording length for transcription
A meeting the Notetaker records for less than three (3) minutes is not transcribed, summarised, or otherwise analysed, and no transcript or notes are produced for it. The length is measured from when the Notetaker began capturing audio to when its recording ended, whatever the cause: the meeting ending, the bot being admitted late, being removed by a participant, or being stopped by you.
Such a recording is kept under the same retention and deletion terms as any other recording, is shown in your account as not transcribed together with the reason, and does not count toward your plan's monthly recording allowance. Audio you upload directly is not subject to this minimum. We may change the threshold by updating these Terms.
11. Third-Party Services and Integrations
11.1 Third-Party Providers
The Services may rely on, integrate with, or be used alongside third-party services, including AI / model providers, speech-to-text providers, the meeting platforms our bots join, payment processors (e.g., Stripe), identity providers, hosting and cloud providers, analytics, observability tools, and other vendors ('Third-Party Services'). Third-Party Services are governed by their own terms and privacy policies, and we do not control them.
11.2 No Liability for Third-Party Services
We do not endorse and are not responsible for any Third-Party Service, including its availability, content, performance, security, accuracy, billing, or any act or omission of any third-party provider. Your dealings with any Third-Party Service are solely between you and that provider, and Nabrah has no liability arising out of or in connection with any Third-Party Service.
11.3 Your Integrations
You are solely responsible for any integration, plugin, application, prompt, agent, automation, or system you build on top of, or connect to, the Services, including its security, access control, data handling, and legal/regulatory compliance.
12. Intellectual Property
12.1 Nabrah's IP
All rights, title, and interest in and to the Services (excluding Your Content) are owned by Nabrah or its licensors and are protected by applicable intellectual property laws. You may not use our trademarks, logos, or brand elements without our prior written permission.
12.2 Feedback
If you provide feedback or suggestions about the Services ('Feedback'), we may use it for any purpose without restriction and without any obligation to compensate you.
13. Beta Features
Any feature labeled or communicated as 'Beta', 'Preview', 'Early Access', or similar is experimental and may contain bugs, change at any time, or be withdrawn. You use Beta features entirely at your own risk, and we provide them 'as is' and 'as available' without warranties of any kind. Service levels, support commitments, and refund rights do not apply to Beta features unless we explicitly state otherwise in writing.
14. Assumption of Risk and Sole Responsibility
14.1 You Use the Services Entirely at Your Own Risk
To the maximum extent permitted by applicable law, you acknowledge and agree that you, and only you, bear all risk arising from your access to or use of the Services, including any commercial, operational, legal, reputational, regulatory, financial, ethical, or personal consequences.
14.2 Sole Responsibility for Inputs, Outputs, Calls, and Deployments
You are solely and exclusively responsible for:
Every Input you submit and every Output the Services produce for you;
Every meeting you record and every recording, transcript, or set of notes that you or your integrations capture, store, or process through the Services;
Every disclosure (e.g., 'This is an AI-generated voice'), consent, opt-in, opt-out, and notice required by law in connection with your use of the Services;
Your compliance, and the compliance of your users, customers, employees, contractors, and downstream recipients, with all applicable laws (including PDPL, consumer protection, telecommunications, telemarketing, recording, anti-spam, accessibility, intellectual property, advertising, and financial laws);
The accuracy, suitability, fitness for purpose, and lawfulness of any Output you publish, deploy, transmit, or rely on, including in any business, medical, legal, financial, religious, governmental, or safety-critical context;
Backups of Your Content and the resilience, security, and continuity of any systems you build on top of the Services.
14.3 AI Output Is Probabilistic and Must Be Independently Verified
You understand and agree that the Services use probabilistic machine learning models and may produce inaccurate, outdated, biased, fabricated ('hallucinated'), offensive, or otherwise unsuitable outputs. You must independently verify any Output before using it, and you must not rely on the Services as the sole basis for any decision, communication, transaction, or representation where errors could cause harm.
14.4 No Professional Advice
The Services do not provide and are not a substitute for professional advice of any kind, including medical, legal, financial, accounting, tax, religious, psychological, engineering, or safety advice. Any Output produced by the Services is for informational purposes only, and reliance on it is at your own risk.
15. Disclaimers
To the maximum extent permitted by applicable law, the Services and all Outputs are provided on an 'AS IS' and 'AS AVAILABLE' basis, with all faults, and without any warranties, representations, or conditions of any kind, whether express, implied, statutory, or otherwise, including any implied warranties of merchantability, fitness for a particular purpose, satisfactory quality, accuracy, title, or non-infringement.
Without limiting the foregoing, Nabrah does not warrant that the Services or any Outputs will be uninterrupted, timely, error-free, secure, complete, accurate, current, free of viruses or other harmful components, free of bias or hallucination, suitable for any particular purpose, compliant with any specific law or regulation as applied to your use case, or that they will meet your expectations or business requirements.
You are solely responsible for reviewing and verifying any Output before using it in production, publishing it, transmitting it, or relying on it for business, medical, legal, financial, governmental, religious, or safety-critical purposes.
Some jurisdictions do not allow the exclusion of certain warranties; in those jurisdictions, the above exclusions apply to the maximum extent permitted by law.
16. Limitation of Liability
16.1 No Liability for Use of the Services
You acknowledge and agree that you use the Services entirely at your own risk. To the maximum extent permitted by applicable law, Nabrah, its affiliates, owners, shareholders, officers, directors, employees, agents, contractors, suppliers, and licensors (collectively, the 'Nabrah Parties') shall have no liability whatsoever to you or to any third party for any claim, loss, damage, cost, expense, fine, penalty, or liability of any kind arising out of or related to:
Any access to, use of, misuse of, or inability to access or use the Services (including the Website, the dashboard, the meeting bots, APIs, SDKs, and any Output);
Any decision made, action taken, action not taken, communication sent, or transaction completed by you, your users, your customers, or any third party in reliance on the Services or any Output;
Any content, voice, recording, call, transcript, message, or communication generated, transmitted, received, blocked, lost, or stored by or through the Services;
Any hallucination, inaccuracy, misheard or misattributed speech, bias, omission, or unexpected output produced by the Services, including a transcript or set of notes that does not reflect what was actually said;
Any claim by any person whose voice, image, name, likeness, or personal data is processed by or through the Services as a result of your use;
Any violation by you, your users, your customers, or anyone using your Account of any law, regulation, license, or third-party right (including telemarketing, calling, recording, privacy, biometric, intellectual property, consumer protection, and advertising laws);
Any unauthorized access to, alteration, loss, or disclosure of Your Content, including as a result of compromise of your credentials, API keys, or systems;
Any Third-Party Service, network, telecommunications provider, model provider, payment processor, identity provider, or hosting provider;
Any event of force majeure, system downtime, data loss, network failure, security incident, or service interruption;
Any business loss, lost profits, lost revenue, lost savings, lost data, lost goodwill, reputational harm, regulatory penalties, or any indirect, incidental, special, consequential, punitive, or exemplary damages, whether or not foreseeable and whether based on contract, tort, statute, or any other legal theory.
16.2 Aggregate Cap
Notwithstanding anything to the contrary, and only where applicable law does not permit a complete exclusion of liability, the total aggregate liability of the Nabrah Parties, taken together, for all claims arising out of or related to the Services or these Terms shall not exceed the amount actually paid by you to Nabrah for the Services in the three (3) months immediately preceding the first event giving rise to the claim. This cap applies in aggregate, not per claim or per claimant.
16.3 Mandatory Carve-Outs
Nothing in these Terms excludes or limits any liability that cannot lawfully be excluded or limited under applicable law (for example, mandatory liability under KSA law for fraud, willful misconduct, or gross negligence, or for death or personal injury caused by negligence). Where any provision of this Section is held unenforceable in a particular case, it shall be reduced to the maximum extent permitted by law and the remainder shall continue in full effect.
16.4 Basis of the Bargain
You agree that the disclaimers, exclusions, and limitations of liability in these Terms are an essential and fundamental basis of the agreement between you and Nabrah, that the pricing of the Services (including free, trial, and discounted access) reflects these allocations of risk, and that without them Nabrah would not be able to offer the Services to you on the current terms.
17. Indemnification
You agree to indemnify, defend, and hold harmless the Nabrah Parties from and against any and all claims, demands, investigations, proceedings, liabilities, damages, losses, fines, penalties, costs, and expenses (including reasonable legal fees) arising out of or related to:
Your access to or use of the Services or Your Content;
Your violation of these Terms, any applicable law, or any rights of a third party (including privacy, biometric/voice, data protection, IP, consumer protection, and telecommunications/telemarketing laws);
Any meeting, recording, transcript, or set of notes captured, stored, or processed through your use of the Services, including any claim of unlawful recording, lack of consent, lack of notice, breach of confidence, or invasion of privacy;
Any Output you publish, deploy, transmit, or rely on, including any claim that the Output is inaccurate, infringing, misleading, defamatory, or harmful;
Any dispute between you and any of your users, customers, employees, contractors, or any other third party arising from your use of the Services;
Any compromise, misuse, or unauthorized use of your Account, credentials, API keys, or systems.
Nabrah may, at its option, assume the exclusive defense and control of any matter subject to indemnification by you, in which case you will cooperate with Nabrah's defense of that matter. You shall not settle any matter for which Nabrah is entitled to indemnification without Nabrah's prior written consent.
18. Suspension and Termination
We may suspend or terminate your access to the Services and/or your Account or workspace, in whole or in part, at any time and in our sole discretion if: you breach these Terms or applicable law; we reasonably suspect fraudulent, abusive, or harmful activity; we detect or reasonably suspect unusual or suspicious activity on your Account or workspace, or use that exceeds, circumvents, or abuses the applicable usage limits (see Section 9); we are required to do so by law or by a competent authority; or we discontinue the Services (in which case we will provide notice where reasonably possible).
A suspension may be applied at the level of an individual API key, a single workspace, or the entire Account, and may take effect immediately and without prior notice where we consider this necessary to protect the Services, our other customers, or any affected third party.
You may stop using the Services and request Account deletion at any time, subject to any obligations that have already accrued (including outstanding fees).
Provisions that by their nature should survive termination (including ownership, license grants to Nabrah, disclaimers, limitations of liability, indemnification, governing law, and any accrued payment obligations) will continue in effect after termination.
19. Governing Law and Dispute Resolution
These Terms and any dispute, claim, or controversy arising out of or relating to them or to the Services (including non-contractual disputes or claims) shall be governed by the laws of the Kingdom of Saudi Arabia, without regard to its conflict of laws principles.
Any dispute that cannot be resolved amicably shall be subject to the exclusive jurisdiction of the competent courts in Riyadh, Saudi Arabia, unless the parties agree in writing to an alternative dispute resolution mechanism (such as arbitration before the Saudi Center for Commercial Arbitration). To the extent permitted by applicable law, you waive any right to participate in class actions, collective actions, or representative proceedings against Nabrah.
20. Changes to the Terms
We may modify these Terms from time to time. When we do, we will update the 'Last updated' date and may provide notice via email, in-product notification, or on the Services.
Your continued use of the Services after changes take effect constitutes your acceptance of the new Terms. If you do not agree with the changes, you must stop using the Services.
21. Miscellaneous
21.1 Force Majeure
Nabrah shall not be liable for any failure or delay in performance under these Terms caused by circumstances beyond its reasonable control, including natural disasters, fire, flood, pandemic or epidemic, war, terrorism, civil unrest, government action, sanctions, strikes, telecommunications or internet failures, denial-of-service or other cyberattacks, power outages, or failures of upstream providers or models.
21.2 Export Control and Sanctions
You represent and warrant that you are not located in, organized under the laws of, or ordinarily resident in any country or region subject to comprehensive sanctions, and that you are not listed on any government list of restricted parties. You agree to comply with all applicable export control, sanctions, and anti-money-laundering laws in connection with your use of the Services.
21.3 Notices
We may provide notices to you via email to the address associated with your Account, via the Services, or by posting on the Website. You agree that such notices are effective when sent or posted. Legal notices to Nabrah must be sent to support@nabrah.ai and, where required, also by registered mail to our registered address in Riyadh.
21.4 Language and Controlling Version
These Terms may be made available in Arabic and English for your convenience. In the event of any inconsistency or conflict between versions, the Arabic version shall prevail to the extent required by the laws of the Kingdom of Saudi Arabia; otherwise the version applicable to your jurisdiction shall control.
21.5 General
If any provision of these Terms is held invalid or unenforceable, the remaining provisions will remain in full force and effect, and the invalid provision will be modified to the minimum extent necessary to make it enforceable. Failure to enforce any provision is not a waiver of that provision. You may not assign or transfer these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, reorganization, or sale of assets. Headings are for convenience only. These Terms, together with the Privacy Policy and any applicable agreements, constitute the entire agreement between you and Nabrah about the Services and supersede any prior agreements on the same subject matter.
For questions, contact us at:
Email: support@nabrah.ai
Postal Mail: Riyadh, Kingdom of Saudi Arabia